Terms & Conditions

At Cloverli, we are committed to providing the best possible experience for our customers, and we handle all returns on a case-by-case basis to ensure fairness and quality.

Discretionary Return Assessment:

All returns are assessed individually to ensure items meet our standards, including that they are unworn, unwashed, and returned in their original condition.

Cloverli reserves the right to determine eligibility for a return or refund, based on the item’s condition upon return. Fraud Prevention and Return Abuse

Policy Abuse:

Cloverli monitors for potential policy abuse to protect against fraud or excessive returns. Excessive or unreasonable return behavior may lead to rejection of future transactions or returns.

Return Rejections: Returns may be declined if there is evidence of return abuse, policy misuse, or if items do not meet the specified return conditions.

Extended Refunds and Special Cases

Beyond 30 Days: Returns made beyond 30 days from purchase or without proof of purchase are at Cloverli’s discretion. In such cases, approved refunds will be issued as store credit on a Cloverli gift card.

Local Law Compliance:

In instances where applicable local laws dictate otherwise, refunds may be provided according to those legal requirements.

By shopping with Cloverli, you agree to these terms, helping us maintain a fair and consistent policy for all customers. Thank you for your understanding and cooperation.